YOUR APPOINTMENTS ARE VERY IMPORTANT TO THE TALC AND TONIC TEAM. WE HOLD YOUR APPOINTMENTS JUST FOR YOU & ASK THAT IF YOU MUST CANCEL OR RESCHEDULE ANY APPOINTMENT, YOU PLEASE PROVIDE US WITH 1-HOUR NOTICE. THIS WAY, OUR TEAM PROFESSIONALS WILL BE ABLE TO ADJUST THEIR SCHEDULES ACCORDINGLY AND WE MAY BE ABLE TO ACCOMMODATE CLIENTS ON OUR WAITING LIST. WE DO, OF COURSE, UNDERSTAND THAT UNAVOIDABLE ISSUES COME UP AND WILL DO OUR BEST TO WORK WITH YOU IN CASE OF AN EMERGENCY, ETC. HOWEVER, IF LAST MINUTE CANCELLATIONS OR ‘NO SHOWS’ BECOME A HABIT, YOU WILL BE CHARGED A CANCELLATION FEE. HERE IS OUR GENERAL BREAKDOWN OF CANCELLATION FEES:
• LESS THAN 1-HOUR NOTICE WILL RESULT IN A CHARGE EQUAL TO 50% OF RESERVED APPOINTMENT(S)
• ‘NO SHOWS’ WILL BE CHARGED 100% OF SERVICE AMOUNT